Professional Italian Debt Recovery Solutions

Paja Debt offers dedicated commercial debt collection solutions in Italy. We secure your outstanding payments through proven channels that respect both Italian law and business relationships.

Need Help With Overdue Payments in Italy?

We Can Help

No Cost. No Obligation. 100% Confidential.

40+
Years Trading. Incorporated 2025
50+
European Countries Covered
4,500+
Satisfied Debt Collection Clients
150,000
European B2B Invoices Collected

Why Specialised Italian Debt Collection Expertise Matters

Our Italian debt recovery team combines local expertise with deep legal knowledge. We understand the regional nuances that affect debt collection, including how the Tribunale di Commercio handles cases differently across jurisdictions. Italy emphasizes personal relationships in business dealings, and we make this a core part of our communication strategy with the debtor to pursue your rightful claims effectively.

 

As part of a network of European debt collectors, we've had great success applying our knowledge of local laws to secure debts. The Codice Civile (Civil Code) and the Decreto Legislativo n. 231/2002 on late payments usually form the basis of our recovery strategies in the Italian market.

Italian Experts

We have long standing legal and debt collection partner in Italy, Daniela, meaning we can action your unpaid B2B claim wherever your Italian debtor is domiciled.

The Local Collection Experts

Full Legal Coverage

With access to a small army of experienced and proven commercial litigation advocates we can help you to litigate and then enforce a claim in Italy.

Fully Qualified Attorneys

Five Star Services

We have been in the business of collecting overdue B2B invoices in Italy since 1984 and we have over 350 five star reviews across Google and TrustPilot.

40+ Years of Excellence

Direct Debtor Payments

Unlike some other debt collection companies we do not demand payment of your money into our bank account.

 

All Italian debtors are instructed to make payment direct to the creditor in all cases we handle.

Payment To You - Not To Us

No Advance Fees

We don't require any payment in advance for ongoing account receivables collection and we don't charge any up-front fees for undisputed one-off debt collection claims in Italy.

One-Off or Ongoing Debt Placements

No Abortive Charges

No business wants to be invoiced for a service they haven't received. We don't charge any administration fees or abortive charges in any unsuccessful debt collection cases we handle in Italy.

Simple and Affordable Pricing

No Binding Contract

We don't demand you sign a binding, fixed term contract or pay an annual subscription in order to work with us, be that for a one-off debt collection matter or for on-going export account recovery.

No Binding Fixed Term Agreement

Start Recovering Your Debt In Italy Today!

Don't let your client's location prevent you from receiving what you're owed.

 

Contact Paja Debt for a free, no-obligation consultation and let us handle your debt collection in Italy today.

Our Debt Collection Process Tailored for Italy

Debt collection procedures in Italy can be complex. But we use a simple but effective approach that’s grounded in full awareness of the Italian business and legal customs.

Free Italian Case Review

We conduct a free, no obligation review of your claim in association with our expert local legal partners Luciano and Daniela, in order to confirm the best options and costs for recovery of the debt balance from your debtor based in Italy.

Communication with Italian Debtors

Our specialized Italian legal services agent begins the recovery process with formal demands (lettere di sollecito), emails, and phone calls in line with Italy's business culture and local legislation.

Italian Legal Proceedings

When necessary, we can escalate your claim through the Italian legal system. Our network of commercial attorneys is instrumental during this phase of recovery, as they specialize in Italian debt collection.

 

The escalation may include procedures like the decreto ingiuntivo (payment order) process, which can be a relatively powerful enforcement mechanism in Italy.

Asset Enforcement Measures

If your Italian debtor continues to ignore legal judgments, we can implement enforcement actions. One highly effective measure is to target the debtor's assets.

 

During the entire process, we diligently observe local regulations, including pignoramento (attachment) procedures to enhance our chances of success. 

 

Successful Recovery & Invoice Payment

Once the debt is collected and paid by the debtor to your nominated bank account, we promptly raise an invoice for the fee due on these recovered funds that now sit safely in your account. Our transparent reporting system keeps you updated throughout the process of collecting your money from your international debtor.

Common Questions About Debt Collection in Italy

Got more questions about how we maintain a high debt recovery rate? Here are a few questions our clients usually have for us.
How does Italy's business culture affect debt recovery?Italian business culture places significant emphasis on relationships and reputation. Understanding how to navigate these cultural preferences while maintaining professional standards is crucial for successful debt recovery in Italy. Our approach respects these cultural factors as we go about our business pursuing legitimate claims.

What happens after I submit my Italian case details?We'll assign a debt recovery agent trained in relevant Italian laws (never a salesperson) to analyze your claim.

To complete our analysis, we'll request relevant documentation such as invoices, contracts, and correspondence, which we'll use to consult with our Italian partners to determine the best course of action to recover what you're owed.

What makes Italian debt collection unique in the EU?Italy has specific legal frameworks governing debt collection, including the Italian Civil Code and specialized regulations on commercial transactions. The Italian legal system also has regional variations in practice that can impact recovery strategies. Our specialists understand these nuances and how they affect debt recovery approaches.

How much will my review cost for a debt case in Italy?Our expert review is free of charge and carries absolutely no obligation on your part.

Can you collect in every Italian Province?Yes we can.

Wherever in Italy your errant client is based we have a local legal services partner that can pursue them for the payment owed.

What do you need to start a debt collection case in Italy?We need a copy of the contract, agreement or order and copy invoices in the correct legal name of your debtor along with their contact details to open a debt collection claim.

What is the cost of debt collection in Italy?We don't have a one-size-fits-all approach to pricing and the fee payable on successful recovery varies depending on the age of the invoices, amount outstanding and general case specifics.

Please contact us for a bespoke debt collection quote from our local partner.

If I place this claim with you, am I obligated to spend any money?No, you're not obligated to pay anything. We'll review your case free of charge and quote you a price for pursuing it.

We'll only begin the recovery process after your explicit approval and any additional costs (E.g. legal or enforcement fees) must be authorised by you in advance.

Do you have any hidden or abortive charges?No, we do not.
We agree to a simple, transparent fee at the outset of the claim, and we do not have any hidden fees, administrative charges or "bonus" costs.

Please note, this service does not include underwriting any of your legal or other fees if you decide to proceed with court action.

Is the Italian legal system efficient for debt recovery?While the Italian legal system can be complex and proceedings may take time, there are efficient mechanisms like the decreto ingiuntivo (payment injunction) that can expedite collection in certain cases. Our experts know how to utilize these mechanisms effectively.

What Our Clients Say About Our Debt Recovery Services in Italy

Our reputation for successful debt recovery in Italy is reflected in the experiences of our satisfied clients.

Free Italian Debt Recovery Assessment

Submit your case details through our simple form, and we'll connect you with an Italy-focused debt recovery agent who will evaluate your claim at no cost.

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Specialised European Debt Collection Services by Country

Our vast network of debt recovery experts includes professionals who exclusively operate in specific countries across the globe, having full understanding of local laws and regulations.

Our dedicated Italian debt recovery network includes specialised professionals. These agents are well-acquainted with Italy’s unique business customs in the context of debt recovery.
With thorough knowledge of Italian debt collection frameworks, including the Procedura Civile (Civil Procedure Code) and the Legge sulla Riscossione (Collection Law), our experts have an outstanding track record recovering debt in Milan, Rome, Florence, and throughout all Italian regions.

Below are just some of the other European countries we operate in along with the names of our partners and the type of firm that will action your European debt claim.

  • Denmark Debt Recovery
  • Agent Name: Charlotte
  • Type of Firm: Debt Collection Agency
  • Length of Service: 20+ years
  • Jersey Debt Recovery
  • Agent Name: Margaret
  • Type of Firm: Debt Collection Agency
  • Length of Service: 3+ years
  • Norway Debt Recovery
  • Agent Name: Victoria
  • Type of Firm: Debt Collection Agency
  • Length of Service: 20+ years
  • Sweden Debt Recovery
  • Agent Name: Nils
  • Type of Firm: Debt Collection Agency
  • Length of Service: 20+ years
  • Italy Debt Recovery
  • Agent Name: Daniela
  • Type of Firm: Commercial Law Firm
  • Length of Service: 25+ years
  • Turkey Debt Recovery
  • Agent Name: Ibrahim
  • Type of Firm: Debt Collection Agency
  • Length of Service: 12+ years

B2B Debt Collection in the UK and Internationally Since 1984

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